Aftermarket Support

Our Solutions

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Our Solutions

Aftermarket Support

Aftermarket Support from Card-Monroe Automation (powered by Card-Monroe Services – CMS) delivers comprehensive, long-term care for installed automation systems. This includes parts supply, technical service, preventive maintenance, emergency support, and ongoing optimization to keep production running smoothly after project handover. After completing turnkey automation projects (including controls, robotics, and custom systems), the dedicated Card-Monroe Services team provides seamless aftermarket support. This “one-call” approach covers spare parts identification and delivery, on-site field service for troubleshooting and repairs, technical training, system upgrades, and preventive maintenance programs. Customers benefit from direct access to original designs, experienced technicians, and continued support that extends the life and performance of their automation investments well into full production.

Benefits for you

Aftermarket Support Benefits

  • Maximum uptime and reliability — Fast response for emergency repairs and preventive maintenance minimizes unplanned downtime.
  • Genuine OEM parts and expertise — Access to authentic parts with full knowledge of system designs ensures compatibility and optimal performance.
  • Extended system lifespan — Proactive support, upgrades, and maintenance keep equipment running efficiently for years longer.
  • Reduced total cost of ownership — Lower repair expenses, optimized performance, and minimized production losses through expert ongoing care.
  • Peace of mind and simplified support — Single-point contact for parts, service, and training allows customers to focus on production rather than managing multiple vendors.
Industry Impact

Where Aftermarket Support Can Make a Difference

Aftermarket Support can impact virtually every industry we operate in. Here are a few examples:

Manufacturing

Flooring

Automotive

Logistics, Warehousing, & Supply Chain

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We are the world's best tufting technology leader!

Top athletes demand the best equipment and so should you!

Linda Card

Customer Care Manager

Zach Monroe

Vice President, Sales & Marketing

Scott Wooden

Field Service Manager

Craig Braswell

Technical Training Manager

Keith Askew

Manager, Creative Tufting Center
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